Terms of service | AjonTec B2B

Terms of service of AjonTec B2B. B2B ordering software for factories, distributors, wholesalers and retailers. Rates per level, GST invoices, POS, stock, UPI payments and WhatsApp alerts.

Last updated: 27 October 2026

These Terms of Service ("Terms") are a legal agreement between Dream Blend Solutions Private Limited ("AjonTec B2B", "we", "us"), Dharampur Chowk, 2nd Floor, Tajpur Road, Samastipur, Bihar- 848101, GSTIN 10AAKDC5319C1Z8, and the business or person who creates an account or uses our website https://ajontecb2b.com, software or mobile app (the "Service"). By signing up, paying for a plan or using the Service, you accept these Terms. If you accept them for a business, you confirm that you are allowed to bind that business.

1. The Service
AjonTec B2B is online software (software as a service) for B2B ordering, rates by level, invoicing, payments, stock and related features for a business and its network of distributors, retailers, staff and customers. Features depend on the plan chosen. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. The software, design and brand remain our property.

2. Account
You must give true and complete details, keep your password and two-step verification safe, and tell us at once about any unauthorised use. You are responsible for all activity in your workspace, including that of your staff and network members you approve.

3. Plans, prices and payment
- Plans are sold for the period shown (normally one year), paid in advance. Prices are shown before payment; GST is charged as applicable and a GST tax invoice is issued for every payment.
- The plan starts when payment is confirmed. Renewing early adds the new period after the current end date.
- We may change prices or features for future periods with at least 30 days' notice; the price you paid stays for the period already paid.
- Message allowances included in a plan are for that plan period and do not carry forward. After they are used, messages are charged from your wallet at the rates shown in your account.

4. Wallet, coupons and referral
- The wallet holds prepaid balance for messages, AI features and renewals. It is not a bank account, earns no interest, cannot be transferred or withdrawn as cash, and is used only within the Service.
- Coupons and offers apply only as stated and cannot be combined unless stated.
- Referral commission is credited to the referrer's wallet only after the referred business pays for a plan, at the rate shown for that plan. We may withhold or reverse commission obtained through fraud, self-referral or misuse.

5. Your data
Data that you and your network enter belongs to you. You give us permission to store and process it only to provide the Service. You are responsible for having the right to enter it, for its accuracy, and for meeting your own legal duties towards your network and customers, including under the DPDP Act, GST law and consumer law. You can export your data while the account is active.

6. Acceptable use
You must follow our Acceptable Use Policy. You must not use the Service for anything unlawful, to send messages without consent, to sell banned goods, to harm others or to attack our systems.

7. Third-party services
Payment gateways, SMS, WhatsApp, email, maps and AI services are provided by third parties under their own terms. We are not responsible for their downtime or decisions, such as a payment gateway holding a payment or WhatsApp rejecting a template.

8. Availability and support
We aim for the Service to be available all the time and take nightly backups, but we do not promise it will be uninterrupted or error-free. Planned maintenance is announced in advance where possible. Support is given by email, phone or WhatsApp during working hours.

9. Suspension and ending
- You can stop renewing at any time; the Service continues until the end of the paid period.
- When a plan ends, the workspace is paused and data is kept for 90 days, after which it may be deleted.
- We may pause or end an account, with notice where possible, for non-payment, breach of these Terms, unlawful activity or a request from an authority.

10. Disclaimer
The Service is provided "as is". GST calculations, invoices and reports are tools to help you; you remain responsible for your tax filings and for checking them with your accountant.

11. Limitation of liability
To the extent allowed by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential loss, loss of profit, revenue or data caused by your use, entries made by your users or third-party services.

12. Indemnity
You agree to compensate us for claims, losses and costs arising from your breach of these Terms, unlawful use of the Service or content you or your network enter.

13. Changes to these Terms
We may update these Terms. Important changes are emailed to account holders at least 15 days before they apply. Continuing to use the Service after that means you accept them.

14. Law and disputes
These Terms are governed by the laws of India. Both sides will first try to settle any dispute by talking in good faith within 30 days. If not settled, the courts at Samastipur will have exclusive jurisdiction.

15. Contact
Dream Blend Solutions Private Limited, Dharampur Chowk, 2nd Floor, Tajpur Road, Samastipur, Bihar- 848101. Email: info@ajontecb2b.com. Phone: +91 7280008555. Grievance Officer: Raja Babu.